Privacy Policy | MYSTIQUE 55

Last Updated: 16 January 2024

Mystique55 is the trading name for Adler & Partners Ltd, registered and incorporated in the United Kingdom. UK Company No. 12582903. Adler & Partners Ltd is governed by United Kingdom legislation and functions under its jurisdiction.

This Privacy Policy describes how the Mystique55 online store ("we," "us," or "our"), collects, uses, and discloses your personal information when you visit our website and make purchases.

1. The type of Information We Collect

1.1 Personal Information

Contact Information: When you make a purchase, we collect your name, email address, shipping address, and phone number.
Payment Information: We collect information necessary to process your payment, such as credit card details or other payment information.

1.2 Non-Personal Information

Cookies: We use cookies to enhance your experience on our website. These cookies may collect non-personal information, such as your IP address, browser type, and browsing history.

2. How We Use Your Information

We use your personal information for the following purposes:

Processing and fulfilling your orders.
Communicating with you about your orders and providing customer support.
Improving and optimising our website and services.
Sending promotional emails and updates with your consent.

3. How We Share Your Information

We may share your personal information with third parties, including:

Payment processors for transaction processing.
Shipping and fulfilment partners.
Service providers for website hosting, maintenance, and analytics.

4. Your Choices

Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the emails.
Cookies: You can manage your cookie preferences through your browser settings.

5. Security

We take reasonable measures to protect your personal information from unauthorised access or disclosure.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The date of the latest revision will be indicated at the top of the page.

7. How we Get the Personal Information and Why We Have It

Most of the personal information we process is provided to us directly by you for the following reasons:

When you apply for Mystique55 membership.
When you participate in Mystique55 events or Art Retreats.
When you make purchases through our Gift Shop.
When you subscribe to our newsletters or promotional materials.
When you engage with our website or social media platforms.

We also receive personal information indirectly from the following sources in the following scenarios:

Artists and Collectors: We may receive information from artists and collectors when collaborating on art projects or featuring their works in Mystique55 events.
Affiliated Partners: Information may be obtained from our trusted partners who collaborate with us on providing VIP Concierge Services or other exclusive offerings.

8. We use the Personal Information you have given us in order to:

Facilitate the Mystique55 membership application process.
Coordinate and enhance your experience during Mystique55 events and Art Retreats.
Process and fulfil orders from our Gift Shop.
Keep you informed about our latest offerings, events, and news.
Customise our website and offerings based on your preferences.
Improve and tailor our services to better meet the interests of our members.
Fulfil contractual and legal obligations.

9. Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

Your consent: You are able to remove your consent at any time. You can do this by contacting info@apartners.co.uk.
We have a contractual obligation.
We have a legal obligation.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@apartners.uk if you wish to make a request.

10. We may share your personal information with third parties, including:

Payment processors: We use Stripe for our payment transactions. We do not hold data for credit cards on our website. If you choose a direct payment gateway to complete your purchase, then Stripe stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Shipping and fulfilment partners: Your shipping details are shared with our shipping and fulfilment partners to ensure the successful delivery of your orders.
Service providers:

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

By making a purchase or engaging with our services, you acknowledge and agree that we may share your personal information with the mentioned third parties for the purposes outlined in this Privacy Policy.

11. Links to the Third Party Providers:

Wix (Website Hosting and Maintenance):
- Wix Privacy Policy

Stripe (Payment Processor):

- Stripe Privacy Policy

Google Analytics (Website Analytics):

- Google Analytics Privacy Policy

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at .

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk